Crisp vs Chatwoot

All-in-one customer messaging — live chat, email, WhatsApp, and more

Crisp brings together live chat, email, WhatsApp, Instagram, Telegram, AI agents, a knowledge base, and CRM into a single workspace. Founded in Nantes, France with zero VC funding ever raised, it now serves over 200,000 brands worldwide. Free plan available.

Open-source customer engagement platform

Chatwoot is an open-source omnichannel customer support platform. Live chat, email, social media, and messaging channels in one dashboard. Self-host for free or use the managed cloud from $19/mo.