Freshdesk vs Helpy

Is Helpy a good alternative to Freshdesk? Here’s what you need to know.

Helpy

Free

Open-source helpdesk. Self-hosted customer support.

Helpy is an open-source helpdesk and customer support platform. Ticket management, knowledge base, and community forums in one self-hosted package. Built with Ruby on Rails. GDPR-compliant.

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Why switch from Freshdesk?

Indie pricing — no enterprise markup or per-seat fees
Direct maker support — talk to the person who built it
Transparent & open — many indie tools are open-source
No vendor lock-in — own your data, export anytime

Other Freshdesk Alternatives

Freshdesk vs Zammad

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